You must be at least 13 years old to use or access the Heart to Heart Website.
(EFFECTIVE AS OF FEBRUARY 24, 2014)
PLEASE READ CAREFULLY
Children and COPPA
In compliance with the Children’s Online Privacy Protection Act (“COPPA”), HEART TO HEART does not collect any information from children under the age of 13. If we learn that a child under 13 has provided us with personal information, we will delete such information from our files.
Information We Collect and Why
Registration and Your Account Information
“Personal Information” means information that can be used to identify and contact you, such as your name, email address, date of birth and gender, as well as various transaction related information, such as billing address and credit card number or other payment information. Although you do not need to submit Personal Information to access the HEART TO HEART website, if you do not disclose certain Personal Information to us, you will not be able to use Heart to Heart’s Online Contribution Service.
In order to better serve you and to contact you with administrative notices, news about the organization, or upcoming events, we may ask you to provide information about yourself or your company. Some of the information collected may include name, title, company, address, phone number, email address, and other relevant data. With this information, we are able to contact you if necessary to respond to any inquiries, to provide administrative updates, and to provide you with our newsletter. If you do not wish to receive these newsletters, please e-mail us at firstname.lastname@example.org with your request, and we will promptly act upon your request.
Information Collected by Cookies
Like many websites, we use website “cookies”, which enable you to use our services more easily and help us continuously improve our website and our service to you.
1. To keep track of where the visitor came from, what search engine was used, what link was clicked on, what keywords used, and where in the world the Site was accessed from.
2. To calculate how long a particular visit takes by collecting a timestamp of the exact moment in time when a visitor enters the Site.
3. To calculate how long a visit takes by collecting a timestamp of the exact moment in time when a visitor leaves the Site.
4. To keep track of the number of times a visitor has been to the site, when that visitor’s first visit was, and when that visitor’s last visit occurred.
You may have the option of setting your browser not to accept cookies, but doing so may negatively impact upon the performance of the Site. The “help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.
“Do Not Track” Signals
Some third parties keep track of your browsing activities in order to tailor what they present to you. In response to this targeted advertising, the U.S. Federal Trade Commission (“FTC”) has promoted the Do Not Track (“DNT”) mechanism. DNT allows Internet users like you to control this tracking of your activity over time and across third party websites. Browsers such as Internet Explorer, Firefox, and Safari offer a DNT technology that uses a DNT header to send a signal to websites visited by the browser user about the user’s DNT preference. You can access your browser’s DNT option in your browser’s preferences.
How Does HEART TO HEART Use My Information?
Generally, we use the information that you provide to us to enhance and personalize your experience with the Site. We use the information automatically collected by our servers to monitor and analyze how users use the Site and to maintain and improve the Site.
HEART TO HEART may use your Personal Information in an aggregated form to measure number of visits, average time spent on the site, pages viewed, and other relevant statistics. HEART TO HEART may collect this information to measure statistics relevant to our organization and to improve the content of our Service.
Credit Card Information
We will use your Personal Information to verify your credit card or other payment information, and we will use your credit card or other payment information to allow you to make contributions. When you use your PayPal account or credit card to make a contribution, Heart to Heart will not retain your PayPal login or password or credit card number.
Improve the Site and Heart to Heart Service
Additionally, we may use personal information that you provide, or that we learn about you to otherwise improve your use of the Site. We will also use this information to help us quickly and efficiently respond to inquiries and requests, and otherwise enhance the Site for our users.
Sharing of Personal Information with Third Parties
We will not sell or rent your email address or any of your personal information. However, to operate the Heart to Heart Service, we may share your information with third parties in the following ways:
As Aggregated Data
We may share aggregated statistical and demographic information, which does not personally identify you, about our users and their use of the Heart to Heart Site with suppliers of advertisements and potential affiliate partners. We may also disclose and otherwise use non-personally identifiable information about users. None of the above would include information that could be used to identify you or to discover individual information about you.
With Service Providers
Your personal information may be transmitted to and from, and maintained and processed by our affiliates and other third parties who provide services on our behalf in the U.S. or other jurisdictions. Regardless of the precautions taken by us, we cannot ensure or warrant the security of any information you transmit to us, and you transmit such information at your own risk.
You hereby grant HEART TO HEART, its representatives, and service providers the right to access your records as necessary to investigate any use of the Heart to Heart Service including, but not limited to, alleged violations of applicable laws and regulations, abuse, and/or harassment.
Additional Information about Third Parties
Third Party Analytics
Your Choices About the Collection and Use of Your Personal Information
Opting Out of Receiving Communications from Us
If, at any point in time, you are not interested in receiving regular emails from us, you will be able to opt-out of receiving them by clicking on the specified link in any given email communication or by contacting us. Please note that you may not be able to unsubscribe from certain non-news related correspondence from us, including messages relating to contributions you have made to Heart to Heart
Control of Your Information
You may have the right to access, update and correct inaccuracies in your personal information in our custody or control, subject to certain exceptions prescribed by law and practical technology limitations and time constraints. You can access and update most of your personal information through the use of the Site. You may also request access, updating and correction of inaccuracies in other personal information we have in our custody or control by using the contact information provided below.
What does HEART TO HEART do to Keep This Site Secure?
We may use industry-standard encryption methods to transmit your personal registration information from your computer to ours across the Internet, and we may restrict access to any transactional portions of the Site or Service Applications to computers or mobile devices running web browsers that support Secure Socket Layer (“SSL”) protocol. To use this protection technology, you need to have an SSL-capable browser. We may use industry-standard encryption methods to transmit your personal registration information from your computer to ours across the Internet, and we may restrict access to any transactional portions of the Site to computers running web browsers that support Secure Socket Layer protocol (“PGP”). To use this protection technology, you need to have a PGP-capable decoder.
Our Site may contain “links” to other sites, and we cannot maintain and are not responsible for maintaining your privacy once you leave our site. We attempt to only link to sites that share our high standards and respect for privacy. If you provide any information to parties who operate Web sites that are linked to or from the Site, different rules may apply to their collection, use or disclosure of your personal information. We encourage you to review other sites’ policies before revealing any sensitive or personal information. Under no circumstances shall HEART TO HEART have any liability whatsoever for the activities conducted by or at any website accessed from or through the Site or the Service Applications. Regardless of the precautions taken by us, we cannot ensure or warrant the security of any information you transmit to us, and you transmit such information at your own risk.
What You Can Do To Protect Your Information
Use only secure sites when disclosing your personally identifiable information, so make sure the pages that you access begin with “https”. Avoid easy-to-guess passwords and access codes. Never respond to unsolicited requests for your social security number (“SSN”) or financial data. Do not disclose your passwords to the Site or your account information to any other person.
Special Note to Users Outside of the United States
No Error Free Performance
If you are using the Heart to Heart Site or Service in the United States, the following applies:
All fees and costs of the arbitration will be charged in accord with JAMS Rules, unless the parties mutually agree on another arbitration service or authority.
Location of Arbitration
The arbitration will be conducted in San Francisco, California, unless the parties agree to video, phone and/or Internet connection appearances.
You and HEART TO HEART agree that any arbitration will be limited to the Dispute between HEART TO HEART and you individually. YOU AND HEART TO HEART AGREE THAT (A) THERE IS NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE ARBITRATED ON A CLASS-ACTION BASIS OR TO UTILIZE CLASS ACTION PROCEDURES; (B) THERE IS NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY OR AS A PRIVATE ATTORNEY GENERAL; AND (C) NO ARBITRATION WILL BE JOINED WITH ANY OTHER.
Questions? Contact Us
Privacy is very important to us. If you have any concerns or questions, please let us know by emailing email@example.com.
© 2014 HEART TO HEART CHILDREN’S MEDICAL ALLIANCE